Privacy Policy

Learn how FansTracker protects and handles your personal data with transparency and compliance

Effective: October 23, 2025
Last updated: October 23, 2025

Introduction

FansTracker ("we", "our", or "the platform") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and how we ensure its security and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union.

By using FansTracker, you agree to the terms of this Privacy Policy.

1

Data We Collect

Minimal Data Collection:

FansTracker collects and processes only the data strictly necessary to provide its services to active users.

Specifically, we collect:

  • Authentication cookies and session identifiers required to perform automated requests to external platforms on behalf of the user.
  • Basic account data (email, username, and subscription status) required for access management and billing.

FansTracker does not collect unnecessary personal information, payment card data, or analytics unrelated to the operation of the service.

2

Purpose and Legal Basis of Processing

User data is processed solely for the following purposes:

To execute the automated requests required for FansTracker's operation (data extraction, statistics, and analytics).
To authenticate sessions and maintain secure access.
To comply with legal and billing obligations.

Legal Basis: The legal basis for processing is the performance of a contract between the user and FansTracker (Art. 6(1)(b) GDPR).

3

Data Retention

FansTracker retains cookies and session data only while the user has an active paid plan.

Once the subscription is canceled or expires, all cookies and related data are permanently deleted.

No data is stored beyond the period necessary for service provision or legal obligations.

4

Data Sharing and Third-Party Access

FansTracker does not sell, share, or disclose user data to third parties except when strictly necessary to provide the service (for example, hosting providers or payment processors).

All such providers are bound by confidentiality and data-processing agreements in compliance with the GDPR.

5

Data Security

FansTracker implements appropriate technical and organizational measures to protect all processed data, including:

Encrypted connections (HTTPS/SSL)
Secure storage and restricted access
Immediate deletion of cookies upon account deactivation

While no system can be guaranteed to be completely secure, we follow industry-standard best practices to minimize any risk.

6

User Rights

Under the GDPR, users have the right to:

Access their personal data
Correct inaccurate information
Request deletion ("right to be forgotten")
Restrict or object to processing
Request data portability

Requests to exercise these rights can be made directly through the FansTracker support interface or the user account settings. FansTracker will respond within the time limits established by law.

7

International Data Transfers

If any data is stored or processed outside the European Economic Area, FansTracker ensures that such transfers comply with the GDPR through Standard Contractual Clauses or equivalent safeguards.

8

Cookies

FansTracker uses cookies solely for authentication and service functionality.

We do not use cookies for advertising, marketing, or behavioral tracking.

Cookies are automatically deleted when the user unsubscribes or requests account deletion.

9

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable regulations.

The latest version will always be available at https://www.fanstracker.com/privacy, with the date of the most recent update displayed at the top.

For privacy-related questions, please contact us at privacy@fanstracker.com