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FansTracker vs Substy

Substy is an AI chatter with a CRM: its AI talks to fans and sells, and it charges per creator plus a commission of 8.5% to 15% on AI-generated net revenue. It supports OnlyFans, Fanvue and MYM. FansTracker is an OnlyFans CRM for human teams, with a flat plan price, no commission, a shared inbox, fan notes and roles. AI drafts in FansTracker are in development and always reviewed by a person.

Public information checked on

FansTracker vs Substy
TopicFansTrackerSubsty
Pricing modelFlat price per plan, based on accounts and people. No revenue tiers and no commission.Per creator per month plus a commission on AI-generated net revenue: Starter $0 with 15%, Pro $69 with 10%, Elite $99 with 8.5%.
Free trial14 days, no card, 2 accounts and 5 people.A free week on paid plans. A basic free CRM is also available.
Team seatsFrom 3 people (Solo) to unlimited (Scale). 5-seat packs on Solo, Studio and Agency.Unlimited team members with custom roles.
AIAI reply drafts in development, always reviewed by a person before sending.Full AI chatting on every plan. Elite adds a hybrid mode where AI and human chatters work together.
Automations and mass messagesIn development.Welcome automations on Starter, 6 automations and mass DMs on Pro, all automations on Elite.
Supported platformsOnlyFans only.OnlyFans, Fanvue and MYM.
Tracking linksNot available. Earnings sync is in development.Tracking links on the Elite plan.
How accounts connectThe owner signs in to OnlyFans in a native login window in the desktop app. No extension.The Elite plan lists a built-in browser for OnlyFans and MYM. The connection method is not described publicly.
Data exportFans and insights export to CSV on every plan.Not public.

Choose FansTracker if

  • Your team writes to fans and you don't want to pay a commission on sales.
  • You want a flat price that doesn't change when your creators earn more.
  • You want a shared inbox, internal fan notes and separate permissions for reading and replying.

Choose Substy if

  • You want an AI to chat with fans and sell for you, and accept a commission on what it sells.
  • You also manage creators on Fanvue or MYM.
  • You need automations, mass DMs or tracking links today.

Sources

Competitor information comes from their public websites on the date shown and may have changed. Names and trademarks belong to their owners. FansTracker is not affiliated with any of them.

Questions, answered

Does Substy take a commission?

Yes. Every Substy plan charges a commission on AI-generated net revenue: 15% on Starter, 10% on Pro and 8.5% on Elite, on top of the monthly price per creator. FansTracker charges no commission.

Is FansTracker an AI chatter like Substy?

No. FansTracker is a CRM for human teams. Its AI reply drafts are in development and will always be reviewed by a person before sending.

Can I use both?

Some agencies use an AI chatter for some fans and a team for others. Check how each tool connects to your accounts before linking the same account to both.

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